Booking and Confirmation By booking a tour with CRBNS HOLIDAYS managed by Rajesh Kumar Verma , you agree to these terms. A booking is confirmed only when we receive the required deposit and issue a formal confirmation invoice.
Pricing and Payment Prices are subject to change based on availability or government-imposed taxes. Full payment must be made 20 days before the tour start date. Failure to pay may result in cancellation.
Health and Fitness Travelers are responsible for ensuring they are physically fit for the chosen itinerary. Please disclose any medical conditions at the time of booking.
Travel Insurance We strongly recommend that all travelers purchase comprehensive travel insurance covering trip cancellation, medical expenses, and luggage loss from their side.
Limitation of Liability CRBNS HOLIDAYS acts as an agent for third-party providers (hotels, transport, etc.). We are not liable for injury, loss, or delay caused by these providers or external factors like weather or strikes.
User Conduct and Responsibility Travelers are expected to behave in a manner that is respectful to local laws, customs, and other group members. We reserve the right to terminate the tour of any individual whose behavior is deemed disruptive, dangerous, or illegal, without any refund or obligation to cover return travel costs.
Changes to Itinerary While we strive to adhere to the published itinerary, travel involves variables. We reserve the right to make minor changes to routes, accommodations, or transport if necessary due to weather, road conditions, or vendor availability. If a ‘major’ change is required (e.g., changing the destination city), we will notify you as soon as possible.
Passports, Visas, and Vaccinations It is the sole responsibility of the traveler to ensure they possess a valid passport (usually valid for 6 months beyond the stay) and all required visas and health certificates. We are not
liable for any costs incurred or loss of tour time due to entry denial or lack of documentation
Privacy Policy
Information We Collect We collect personal information necessary to process your booking, including: ● Name, email, and contact details. ● Passport information (for international tours). ● Payment details (processed via secure third-party gateways).
How We Use Your Data Your data is used to: ● Confirm bookings with hotels and airlines. ● Send trip updates and marketing (if opted in). ● Comply with legal and tax requirements.
Data Sharing We only share your information with necessary service providers (e.g., the hotel you are staying at). We never sell your personal data to third parties.
Your Rights You have the right to request access to your data, correction of errors, or deletion of your information, subject to legal record-keeping requirements.
Cookies and Tracking Technologies Our website uses ‘cookies’ to enhance your browsing experience, remember your preferences, and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of our booking engine may become unavailable.”
Data Retention Period We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements (typically 7 years for financial records).”
Children’s Privacy Our services are not intended for individuals under the age of 18 without parental consent. We do not knowingly collect personal data from children unless provided by a parent or guardian specifically for the purpose of booking a family tour package.”
Refund & Cancellation Policy
Cancellation by the Traveler If you wish to cancel your booking, the following charges apply based on the date of notification: Days Before Departure | Cancellation Fee : More than 60 days | Deposit only 30–59 days | 50% of total tour cost 15–29 days | 75% of total tour cost Less than 15 days | 100% of total tour cost (No refund)
Cancellation by us We reserve the right to cancel a tour due to “Force Majeure” (natural disasters, war, etc.) or if the minimum number of participants is not met. In such cases, a full refund or alternative date will be offered.
No Shows No refunds will be provided for “no-shows” or if a traveler joins a tour late or leaves early.
Refund Processing Approved refunds will be processed and credited within 5 – 10 business days via the original payment method.
Important Information & Terms
As per Government regulations, for international bookings, the Guest’s / Corporate PAN Card number is mandatory.
No booking has been made yet – Rates and availability are strictly subject to change at the time of confirmation.
City Tax / Dubai Tourism Dirham / Resort Fee (where applicable) is payable directly by the guest at the time of check-in.
For triple occupancy (with/without child) or double occupancy with child, an extra bed is not guaranteed. Bedding configuration is at the discretion of the hotel and subject to availability upon check-in.
Special requests (e.g., early check-in, late check-out, room preference) are subject to availability and may incur additional charges.
Rates are Non-Refundable unless otherwise specified.
For offline bookings, bank remittance charges (approx. GBP/EURO/USD 30) will apply.
For payments made in INR, an additional charge of INR 1 on XE + 5% GST will be applicable.
